Concept of Operations

Shane Goodreau

EMM 685: Grand Canyon University

Dr. Robert Ditch

18 January 2023

Part 1

The main goals and objectives that relate to this EOP include the aspect of reducing damage. As expected, during an emergency, people may often face issues that relate to damage to property. In such a case as expected, the plan must have provisions that can be used in controlling the overall damage that is caused by whichever emergency. Therefore, the EOP has a primary goal of creating plans that can be used in different events especially considering that there is never an accurate determination of which direction an emergency may take. In this case, the methodology used to execute this portion of the EOP is Response through timely communication among all stakeholders regarding safety. Another goal would be to have enough coordination between the different stakeholders, especially when there is the possible threat of loss of life.

The methodologies necessary to execute this portion of the EOP are the continuous education and evaluation of different stakeholders. There needs to be an accurate and well-explained role-taking among each person who may be helpful during an emergency. The aspect of a good flow of communication is an important goal given that it can be expected that with such a stance, people will be able to work better and faster, which an important aspect is given that emergencies require a fast shift between different needs (Korotkii et al., 2022). Here, the methodology that may be used in this aspect would be to ensure that everyone, for example, in the case of firemen, is ready for whatever comes their way, especially considering they may not have short notice or be able to anticipate the same.

Part 2

Activation Level

Type of Emergency

Level of response


These types of emergencies do not require activation of the EOP, given that they can be worked on by the locals or bodies such as law enforcement. In such a case, there is no need for activation since doing so would be a mismatch between the needs of the emergencies and the allocated resources. A good example would be a pipe bursting, an emergency but not at the level of a flood.

Daily Operations

Limited or Partial

This includes all emergencies that are minor but yet can turn into significant emergencies if left unchecked. In such a case, resources must be used for control and recovery, and therefore activation of the EOP must be made by the city council.

Level 2 response implies that some resources must be used for the elements of the EOP.


Such emergencies can be termed catastrophic events threatening both the lives of people and the property that the said people have. In such a case, the events are usually devastating to the area and will therefore call for the most resources that can be afforded. A good example would be a bombing where there are threats to many areas, including the lives and security of people. In such a case, the EOP must be used without failure since it is due to such events that the plans are made.

Level 3 implies that all resources needed are availed as guided by the EOP.

Part 3

Address direction and control during the emergency would be done from the command center, where the incident commander will head the operation and ensure that delegated duties are done as they should it is a crucial time in an emergency. In the case of an emergency, alerts and warnings can be made through mobile phones and over the news to ensure a broad and immediate reach to those whom the issue may affect. Continuity matters that need to be addressed include when businesses can reopen after a given disaster in each area within the city council's jurisdiction. The incident commander and the mayor will relay such information.


Korotkii, A. V., Klimova, I. V., Avdeeva, M. O., & Uzun, O. L. (2022). Development of emergency plans: tutorial.