Class Activities
CHCCSM005
Develop, facilitate and review all aspects of case
management
CHCCCS004
Assess co-existing needs
CHCCSM004
Coordinate complex case requirements
Student Name:
Student Number: _________________________
Intake Date: _____________________________
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 2 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
CLASS ACTIVITIES
ACTIVITY OVERVIEW:
There are 18 activities in total to be completed on different days. These class activities must be completed during the
allocated time on the training day. At the beginning of each review session students should be given a few minutes to
familiarise themselves with the activities. Students should be given extra time at the end of the day to complete this
assessment or to clarify facts with the Trainer/Assessor.
This activity booklet needs to be submitted after completing all the activities.
Make sure the students:
• Follow the activity instructions carefully.
• Perform the activity as required.
• Use a blue or black pen. Assessments written in pencil will not be accepted.
• Ask your assessor if you do not understand a activity.
• Do not cheat. Anyone caught cheating will automatically be marked Not Competent for this unit. There are NO
EXCEPTIONS to this rule.
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 3 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 1: Day 1
STUDENT INSTRUCTION:
Read chapter develop, facilitate and review all aspects of case management of the learner guide and complete the following
Task (Activity 1).
1. Explain the following in the context of Transtheoretical Model?
Precontemplation
Contemplation
Preparation
Action
Maintenance
Termination
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 4 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 1: Day 1
STUDENT INSTRUCTION:
Read chapter develop, facilitate and review all aspects of case management of the learner guide and complete the following
Task (Activity 2).
Funding for organisations can be accessed through three common areas. Explain them?
Commonweath direct funding
Commonweath-state agreement
State/Territory-direct funding
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 5 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 1: Day 1
STUDENT INSTRUCTION:
Read chapter develop, facilitate and review all aspects of case management of the learner guide and complete the following
Task (Activity 3).
Explain the communication patterns followed by families:
Consensual
Pluralistic
Protective
Laissez Faire
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 6 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 2: Day 1
STUDENT INSTRUCTION:
Read chapter develop, facilitate and review all aspects of case management of the learner guide and complete the following
Task (Activity 4).
CASE STUDY: Identifying immediate, short-term and long-term needs
Bernard is an older man, living alone. His daughter, Bernadette, has until recently, lived close by and helped her father with activities of daily living. Bernadette’s husband is suddenly required to relocate interstate for work, so Bernadette will no longer be able to assist her father. To complicate issues, Bernard recently fractured his hip and is due to have a hip replacement operation within the month.
Bernadette and Bernard are concerned about Bernard’s isolation, particularly leading up to and following the operation. Bernard is feeling very distressed about his daughter leaving and the impending operation.
The case manager is working with Bernard to assess and provide a case plan to address his immediate, short-term and long-term needs.
What are the immediate needs?
What are the short-term needs?
What are the long-term needs?
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 7 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 2: Day 1
STUDENT INSTRUCTION:
Read chapter develop, facilitate and review all aspects of case management of the learner guide and complete the following
Task (Activity 5).
In 50 – 100 words, explain in your own words, the impact of values systems of worker, client and key stakeholder on outcomes?
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 8 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 2: Day 1
STUDENT INSTRUCTION:
Read chapter develop, facilitate and review all aspects of case management of the learner guide and complete the following
Task (Activity 6).
Explain documentation Protocols/Requrements in regards to good record keeping
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 9 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 3: Day 1
STUDENT INSTRUCTION:
Read chapter assess co-existing needs of the learner guide and complete the following Task (Activity 7).
Explain the following terms in regards to legal and ethical considerations to guide your assessment practice.
1. Confidentiality
2. Disclosure
3. Duty of care
4. Informed consent
5. Privacy
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 10 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 3: Day 1
STUDENT INSTRUCTION:
Read chapter assess co-existing needs of the learner guide and complete the following Task (Activity 8).
Explain the cycle of disadvantage?
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 11 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 3: Day 1
STUDENT INSTRUCTION:
Read chapter assess co-existing needs of the learner guide and complete the following Task (Activity 9).
HOMELESSNESS
‘Homeless’ is statistically defined as a person who does not have suitable accommodation alternatives. They are considered homeless if their current living arrangement:
• Is in a dwelling that is inadequate.
• Has no tenure, or if their initial tenure is short and not extendable.
• Does not allow them to have control of and access to space for social relations.
What are the number of complex, multiple and interrelated issues linked to people experiencing homelessness?
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 12 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 4: Day 1
STUDENT INSTRUCTION:
Read chapter assess co-existing needs of the learner guide and complete the following Task (Activity 10).
Explain the following basic feature of Services
Community support
Education and training
Employment
Financial support
Housing
Physical and mental health
Social inclusion
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 13 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 4: Day 1
STUDENT INSTRUCTION:
Read chapter assess co-existing needs of the learner guide and complete the following Task (Activity 11).
Explain confidentiality with some examples?
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 14 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 4: Day 1
STUDENT INSTRUCTION:
Read chapter assess co-existing needs of the learner guide and complete the following Task (Activity 12).
Explain the following terminologies?
Reflective practice
Self-evaluation
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 15 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 5: Day 1
STUDENT INSTRUCTION:
Read chapter coordinate complex case requirements of the learner guide and complete the following Task (Activity 13).
Out of many social support requirments, explain the following supports provided by community organisation and
agencies?
Personal and social support
Training, vocational rebabilitation and employment
Residential care and supported accomodation
Service and community development and support
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 16 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 5: Day 1
STUDENT INSTRUCTION:
Read chapter coordinate complex case requirements of the learner guide and complete the following Task (Activity 14).
Explain in your own words, what duty of care is?
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 17 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 5: Day 1
STUDENT INSTRUCTION:
Read chapter coordinate complex case requirements of the learner guide and complete the following Task (Activity 15).
What are the areas of specific need which should be considered when communicating with clients?
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 18 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 6: Day 1
STUDENT INSTRUCTION:
Read chapter coordinate complex case requirements of the learner guide and complete the following Task (Activity 16).
Explain the following terms with examples?
Tangible barriers
Examples:
Perceived barriers
Examples:
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 19 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 6: Day 1
STUDENT INSTRUCTION:
Read chapter coordinate complex case requirements of the learner guide and complete the following Task (Activity 17).
Explain the purpose of case conference and meetings?
CHCCSM005 Develop, facilitate and review all aspects of case management CHCCCS004 Assess co-existing needs CHCCSM004 Coordinate complex case requirements
Version: 1.0 Page 20 of 20
Created: April 2021 Last Reviewed: April 2021
Central Australian Institute of Technology Pty Ltd | CRICOS: 03217C |TOID: 22302
Week 6: Day 1
STUDENT INSTRUCTION:
Read chapter coordinate complex case requirements of the learner guide and complete the following Task (Activity 18).
How can feedback be sought?
What are good practice in seeking feedback from clients?
