Who Am I? Member of the quality team
Who am I working with on this project? A member of the HR
What am I creating with the member of HR? A PPT Presentation on A quality improvement strategy and training for the hospital that focuses on engaging staff in the promotion of D & I to result in improved patient satisfaction & employee satisfaction.
Audience: Healthcare Staff of the hospital
First Audience to Approve it before it goes to staff: Director of Quality
1. QI Goal + QI Objective = addressing of cultural competence in the hospital
2. 3 initiatives that support or meet the objective.
3. Choose one of the 3 initiatives and create your staff training.
a. Needs to be implemented within 30 days
b. Needs to include:
i. Analysis of the need for diversity & inclusion awareness
ii. Value of cultural competence in QI
iii. Relationship of patient satisfaction & employee satisfaction related to D & I
iv. A training activity related to cultural competence and QI
Choose 1 initiative (#3)
Training for the initiative that can happen within 30 days
Analysis of D & I
Value of Cultural competence in Qi
Relationship between patient and employee satisfaction related to cutlural comptentence and QI