Chapters 10 and 11
(Ch.10) 1. Identify at least four types of guests who could and/or should be denied service, and the reason for denial in each case (use details from Chapter 10 to support your statements in every posting).
2. Discuss the four priorities established for ADA compliance and explain why you agree or disagree with the prioritization (use details from Chapter 10 to support your statements in every posting).
3. Describe specific ways that the operator/manager/staff of a facility can maintain a safe environment in swimming pools, spas/hot tubs, and workout/fitness areas (use details from Chapter 10 to support your statements in every posting).
(Ch. 11) 1. Describe what common law liability means today in terms of hospitality, recreation, or tourism management, and the limits on common law liability (use details from Chapter 11 to support your statements in every posting).
2. Describe important considerations when developing a lost-and-found policy for a hotel, recreation program, or tourism business, dealing with disposition of unclaimed mislaid, lost, or abandoned property (use details from Chapter 11 to support your statements in every posting).
3. Respond to Analyze the Situation 11.2 in Chapter 11. Discuss the nature of the bailment relationship, whether the club exercised reasonable care, and what the club manager could do in the future to avoid this type of situation. Use details from Chapter 11 to support your statements in every posting.
To earn points, submit well-developed postings before the due date. Apply details, lessons, and examples from the assigned textbook chapter in every posting (interpreted in your own words).
