Leading Change Sponsor Assessment
__ Provides clear definition goals and outcomes
__ Provides clear rationale why change is required
__ Provides a sense of ownership and commitment to change
__ Provides a clear definition on how change aligns with strategy
__ Provides a metrics that will define a successful change
__ Provides a metrics when the change process is complete or done
__ Provides a set of specific behaviors that will change
__ Demonstrates understanding of impact of change on staff
__ Encourages direct feedback
__ Promotes good problem-solving skills
__ Demonstrates strong motivation to change
__ Prioritized operational activities to reflect importance of change
__ Demonstrates strong personal commitment to change
__ Demonstrates personal investment to change
__ Actively builds support for change
__ Is persistent in achieving change
__ Builds joint accountability in managing change
__ Demonstrates emotional intelligence with staff
__ Demonstrates emotional intelligence with customer
__ Has experience with successful changes in organization
__ Demonstrate commitment of resources to support change
__ Uses rewards and recognition to promote desired behavior
__ Preference to use rewards for success over consequences failure
__ Have clear consequences for failure
__ Demonstrates that reinforcement is dependent on actions and behavior
__ Has a clear means of monitoring progress through objective data
__ Uses rewards that are meaningful to staff
__ Uses intrinsic rewards and recognition to increase motivation
__ Provides a clear, predicable set of positive and negative reinforcement strategies
__ Takes sets to eliminate old behaviors and make them more difficult to perform
