Change and conflict often go hand-in-hand.  Briefly discuss a difficult change workplace experience and describe the conflict that took place as a part of this change.  

According to the readings, what did you (or a team leader) do right and/or wrong to lead the organization through this change/conflict? 

Applying the readings and especially the podcast, what could have been done to improve the change process? 

What was a key takeaway (or an “aha”) from the podcast that you can apply in your life?