Proprietary
KATHY FORSYTH
CAPELLA UNIVERSITY
Tele Psych Staff Training Session
Proprietary
What is Telehealth
and Tele psych?
Technology Four models
Closing the gap access to healthcare Care when they need it, no matter the
distance
Decreasing cost and time
Proprietary
Tele Psych Ricks
Risks: Technology difficulties Cost of internet Confidentiality and Privacy Secure networks
Proprietary
Tele Psych Benefits
Benefits: Provision of mental health services
Cost- efficient
Patient satisfaction
Increased access to care
Proprietary
Program Implementation
Multifaceted teamPlannerCoordinatorFacilitatorMotivator
Timeframe
Proprietary
Staff Training
Training
New technology
Mock patients HIPPA Ethics Legal
issues
Change is Hard
Proprietary
Patient and Provider
Collaboration
Expected outcomes: Improved mental health access
Improved patient outcomes
Increased patient satisfaction
Increased participation in treatment
Improves trust
Proprietary
Tele Psych Evaluation
Telepsych Program TAM
IT Audits
Surveys
Proprietary
Ongoing Training and
Technical Support
Top Training requirements Communication
Technology use and troubleshoots
Service delivery
Privacy and Security
Proprietary
Conclusion
Nurse impact
Improving access to psychiatric treatment
Assess from anywhere with WIFI
Effective
Providing mental health care to those that need it.
Proprietary
References
American Psychiatric Association (2017). What is Telepsychiatry? Retrieved from: https://www.psychiatry.org/patients-families/what-is-telepsychiatry
Elliott, & William S. Hein & Co., Inc. (2020). Telehealth and telemedicine: Frequently asked questions (R46239) (4623rd ed.) Retrieved from https://heinonline-
org.library.capella.edu/HOL/Page?handle=hein.crs/govcalm0001&collection=congrec
Fathi, J.T., Modin, H.E., Scott, J.D., (2017) "Nurses advancing telehealth services in the era of healthcare reform" OJIN: The Online Journal of Issues in
Nursing Vol. 22, No. 2, Manuscript 2. DOI: 10.3912/OJIN.Vol22No02Man02
Kwee-Meier, S., Butzler, J., & Schlick, C. (2016). Development and validation of a technology acceptance model for safety enhancing, wearable locating systems.
Behaviour & Information Technology, 35(5), 394-409. Retrieved from https://www.tandfonline.com/doi/abs/10.1080/0144929X.2016.1141986?journalCode=tbit20
Malhotra, S., Chakrabarti, S., & Shah, R. (2013). Telepsychiatry: Promise, potential, and challenges. Indian journal of psychiatry, 55(1), 3–11. doi:10.4103/0019-
5545.105499
O’Dowd, E. (2018). Identifying health IT infrastructure requirements for telehealth. Retrieved from https://hitinfrastructure.com/news/identifying-health-it-infrastructure-
requirements-for-telehealth
Urquhart, R., Kendell, C., Folkes, A., Reiman, T., Grunfeld, E., & Porter, G. A. (2018). Making it happen: Middle managers' roles in innovation implementation in health
care. Worldviews on evidence-based nursing, 15(6), 414–423. https://doi.org/10.1111/wvn.12324
- Slide 1
- What is Telehealth and Tele psych?
- Tele Psych Ricks
- Tele Psych Benefits
- Program Implementation
- Staff Training
- Patient and Provider Collaboration
- Tele Psych Evaluation
- Ongoing Training and Technical Support
- Conclusion
- References