MSN_FP6214_ForsythKathy_Assessment2_1.pptx.pdf

Tele Psych at Doctors Hospital

A Proposal for using technology to improve access to treatment

By: Kathy Forsyth

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Telehealth

Growing Rapidly

Increases assess to treatment

Stay connected

Decreases Costs

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How it enhances patient outcomes

 Unburden financial and physical strain of travel

 Reduce stress

 Reduce psychosocial burdens

 Reduces congestion in clinics and hospital

 Improves patient engagement and wellness

 Reduces rehospitalizations

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How it improves Doctors Psych Department

Reduces number of patients seen in officeReduces number of patients seen in officeCost savings to both patients and the facilityCost savings to both patients and the facilityReduce ER visits and readmittance ratesReduce ER visits and readmittance rates• How do we evaluate this effectiveness?

Clinic staff surveysClinic staff surveys

Patient surveysPatient surveys

Revenue reportsRevenue reports

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Outcome measures to determine effectiveness

Press Ganey surveys for patient satisfaction

Clinic staff surveys

Revenue reports (weekly, monthly and annual)

Impacting staff work

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Patient privacy and confidentiality

 HIPPA

 Secure encrypted technology

 Office space

 Privacy

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Steps Needed to Initiate Program

 Vision of program

 Plan

 Create an effective work environment and team

 Provide training and support, and good management

 Implement

 Stay focused – revise as necessary

 Publish results

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Estimated timeline

 Build 3-6 months

 purchase app 8-12 weeks

 Credentialing 3 months

 Training 2-4 months

 Marketing 3 months

 Revisions ongoing

 Publish 12 months

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Conclusion

CONTINUE TO PROVIDE

EXCELLENT, PERSONALIZED

CARE

EMBRACE TECHNOLOGY

THE FUTURE OF MEDICINE

QUESTIONS, COMMENTS, CONCERNS

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 American Psychiatric Association (2017). What is Telepsychiatry? Retrieved from: https://www.psychiatry.org/patients-families/what-is-telepsychiatry

 Malhotra, S., Chakrabarti, S., & Shah, R. (2013). Telepsychiatry: Promise, potential, and challenges. Indian journal of psychiatry, 55(1), 3–11. doi:10.4103/0019-5545.105499

 Nandra, K., Koenig, G., Delmastro, A., Mishler, E. A., Hollander, J. E., & Yeo, C. J. (2018). Telehealth provides a comprehensive approach to the surgical patient. The American Journal of Surgery. https://doi.org/10.1016/j.amjsurg.2018.09.020

 Vockley, M. (2015). The rise of telehealth. Biomedical Instrumentation & Technology, 49(5), 306-320. Retrieved from https://www.aami-bit.org/doi/full/10.2345/0899-8205-49.5.306

References