Training & Development


  1. Summarize the case.
  2. Examine the components of an effective training needs analysis (TNA) that relate to this case study. Explain what the basic parts for a successful training program would be in this case study. Why would they be successful?
  3. Describe how the training should be delivered, and briefly describe two motivational theories from those in the textbook. Explain how the theories support and enhance this type of training to enhance an organizations performance.

3 pages